FAQ
The vacuum
Is it strong enough to clean a whole car?
It's made for quick clean-ups: crumbs, sand, dust and pet hair on seats, mats and in the gaps a big vacuum can't reach. For ground-in dirt in deep carpet you'll still want a full-size vacuum now and then.
How long does the battery last?
Up to 30 minutes per charge, less on the higher power level. It charges with the included USB-C cable in about 3.5 hours, from a phone charger or your car's USB port.
Can it pick up liquids?
No. It's for dry mess only. Liquids can damage the motor and the filter.
What's in the box?
The vacuum, 6 attachments for vents, seams, seats and keyboards, and a USB-C charging cable. The bundles add spare filters, and the complete kit adds a storage bag.
How do I clean it?
Twist off the dust cup, empty it and rinse the filter under the tap. Let the filter dry completely before you use the vacuum again.
Which bundle should I pick?
The vacuum with 2 spare filters suits most people: one filter can dry while you keep cleaning. The complete kit adds two more filters and a storage bag that keeps the attachments together.
Shipping
How much is shipping?
Shipping is free with tracking to all EU countries, the United Kingdom and the United States.
When will my order arrive?
Orders leave within 1–3 business days and usually arrive 7–14 business days later. You'll get a tracking link by email as soon as your order ships.
Will I pay customs or import fees?
Orders to the EU, UK and US are normally delivered without extra charges. If a customs office ever asks you for a fee, contact us before paying.
Returns and support
What if I don't like it?
You have 30 days from delivery to send it back for a full refund of the product price. Email us first and we'll send you the return instructions. See our refund policy for the details.
What if it arrives broken or stops working?
Email us a photo or short video and we'll send a free replacement or refund you in full.
How do I contact you?
Email spade.helmuts@gmail.com or use our contact form. We reply within 1 business day.